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Missionary support

Posted: Tue Mar 29, 2016 2:17 pm
by carlscpa
We have a member of another ward contributing to support a missionary from our ward by making donations to our ward. He is incorrectly entered as a "Non member" in our computer instead of a "member in another ward". He would like this changed to "member in another ward" and add his membership record number because he would like his donations to be printed out in our ward. I have not been able to do this. Please let me know if this is possible and how to do so. I suggested he go online to obtain a record of all his donations, but since the donations were not made in our ward using his membership record number, it would apparently not be a part of the online record. Thanks for your help.

Re: Missionary support

Posted: Tue Mar 29, 2016 2:56 pm
by eblood66
I believe you should be able to just edit the donor record. Use the Finance > Add/Update Donors menu option, find his entry and click on it. You should be able to change the member type to 'Member of another unit' and then enter his membership number.

If that doesn't work then try creating a new donor record (on the same screen) using the correct member type and membership number. Then use the Merge Donor button to merge the non-member record into the correct member record.

Re: Missionary support

Posted: Tue Mar 29, 2016 3:42 pm
by carlscpa
I tried the first method and couldn't get it to work. I think the 2nd method will work. Thanks for the quick response.

Re: Missionary support

Posted: Fri Jun 29, 2018 3:17 pm
by carlscpa
I followed your advice and used the transfer method and it worked great. Thanks for your help.

Re: Missionary support

Posted: Tue Apr 28, 2020 9:39 pm
by salingk
I have a phone that was used on my mission and I can't seem to get Maass360 off of it. I contacted my mission President and the techs and they said that I am not on the authorization so I should be able to uninstall it but I still can't. Please get back to me as soon as possible because the phone is a gift for my little sisters birthday!

Re: Missionary support

Posted: Wed Apr 29, 2020 9:25 am
by lajackson
salingk wrote:Please get back to me as soon as possible ...

This is a user-to-user forum. The fastest way to get assistance would be to have your clerk help you contact the Global Services Department. You should have received instructions from your mission on how to remove the limitation on your phone. If you have followed those instructions and they did not work, contact your clerk for GSD assistance.