wrigjef wrote:I went through the proceedure to eliminate an outstanding check (vioded and reissued). The check still shows up as outstanding on my unit financial statement. I even went back to the reconcilliation and looked to make sure the old voided check was marked as cleared. What am I missing?
Basically restating what Alan said, check your sent messages. You are looking for one that states the check was voided. It seems like MLS used to do this automatically, but not so much anymore. If there isn't one, create one and send it to financial giving them the details:
What check was voided
Was it replaced?
In previous conversations with Clerk Support, if you do not have the check in your possession, you need to call them first to 1) make sure it hasn't cleared since the last statement and 2) have them issue a stop payment on the previous check.
I've also found that I have less issues if, as part of the purpose of a reissued check, I mention it is replacing check #### which was voided.