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Cancel or void ACH after cleared (already deposited to bank)

Posted: Tue Jan 14, 2020 11:24 pm
by dukevida
An ACH has been cleared and needs to be adjusted or voided.
I see there is an "adjust expense" button that can be clicked for this expense even though it has cleared. What would happen if we adjusted it to a lower amount or $0 even though it has cleared (sent to the bank)? Or is there a way to void it or reverse the expense? Preference is to void instead of having the member write a check to the church to reverse it.

Re: Cancel or void ACH after cleared (already deposited to bank)

Posted: Wed Jan 15, 2020 5:12 am
by kd7mha
the adjustment only allows you to change categories, the dollar amount must stay the same
there is no way to void an expense that has cleared

Re: Cancel or void ACH after cleared (already deposited to bank)

Posted: Wed Jan 29, 2020 10:31 am
by cchang
kd7mha wrote:the adjustment only allows you to change categories, the dollar amount must stay the same
there is no way to void an expense that has cleared

What is the process to "void" or return a check that already has been cashed or cleared? If the member accidentally cashed a check and would like to return the funds, is there a way to deposit it back to the budget?

Re: Cancel or void ACH after cleared (already deposited to bank)

Posted: Wed Jan 29, 2020 10:52 am
by russellhltn
cchang wrote:If the member accidentally cashed a check and would like to return the funds, is there a way to deposit it back to the budget?

Not electronically. I believe the paper tithing slip has a spot for "budget". That's how budget funds are returned. Including the unspent portion of an advance.

Re: Cancel or void ACH after cleared (already deposited to bank)

Posted: Wed Jan 29, 2020 2:10 pm
by eblood66
russellhltn wrote:I believe the paper tithing slip has a spot for "budget".

There isn't but you can write "Budget" in the "Other" section.