Unable to print checks

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siredge
New Member
Posts: 13
Joined: Sun Jul 29, 2012 11:31 am

Unable to print checks

Postby siredge » Thu Dec 17, 2020 8:08 pm

From the clerk's office computer, I loaded up LCR, had a payment in the "Print Check" queue, entered the queue, selected the check, and clicked "Print Checks". I received the following error message:

"Uh oh! We're Sorry ...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!"

I'm going to call it a night and head home, but hopefully whomever supports that function gets word of it and can get it fixed or let me know what I need to do.

Thanks.

lajackson
Community Moderators
Posts: 10026
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to print checks

Postby lajackson » Thu Dec 17, 2020 10:00 pm

siredge wrote:I'm going to call it a night and head home, but hopefully whomever supports that function gets word of it and can get it fixed or let me know what I need to do.

This is a user-to-user forum. It is unlikely than anyone here will see your request or get word of your problem, let alone fix it.

You will need to call the Global Services Department, which was still open for another two hours when you posted, but is closing as I send this message.

drepouille
Senior Member
Posts: 2676
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: Unable to print checks

Postby drepouille » Fri Dec 18, 2020 5:57 am

Perhaps try the usual troubleshooting steps: incognito mode, clear cache and cookies, try a different browser, etc.
Dana Repouille, Plattsmouth, Nebraska

eblood66
Senior Member
Posts: 3512
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Unable to print checks

Postby eblood66 » Fri Dec 18, 2020 6:53 am

That error is also often just due to temporary server issues so just trying again later often works.

jansonj
New Member
Posts: 1
Joined: Fri Dec 18, 2020 2:10 pm

Re: Unable to print checks

Postby jansonj » Fri Dec 18, 2020 2:12 pm

I am encountering the same issue constantly over the last 48 hours. I attempted to print the check from MLS, too, but because the expense hasn't been finalized by LCR (through the print check process) the expense hasn't been synced to MLS (so it isn't available to print in MLS either).

kmmrlatham
New Member
Posts: 1
Joined: Sun Apr 19, 2020 10:56 am

Re: Unable to print checks

Postby kmmrlatham » Fri Dec 18, 2020 5:59 pm

I am having the same issue.

lajackson
Community Moderators
Posts: 10026
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to print checks

Postby lajackson » Fri Dec 18, 2020 6:47 pm

Send feedback. Stake Clerk. Global Services Department.

jensensn
New Member
Posts: 1
Joined: Thu Dec 10, 2020 1:02 pm

Re: Unable to print checks

Postby jensensn » Sat Dec 19, 2020 12:59 pm

Same issue at a Stake level.

bdecaria
New Member
Posts: 1
Joined: Sun Feb 02, 2020 9:44 am

Re: Unable to print checks

Postby bdecaria » Sat Dec 19, 2020 2:51 pm

Same issue as everyone else since Thursday 12/17/2020.

gsamelon
New Member
Posts: 2
Joined: Thu Aug 25, 2016 7:53 am

Re: Unable to print checks

Postby gsamelon » Sun Dec 20, 2020 10:45 am

anyone been able to print checks?


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