Missing addresses

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
Senior Member
Posts: 1129
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV

Missing addresses

Postby zaneclark » Wed Jan 18, 2012 5:28 pm

Somehow about 50-60 addresses disappeared from the MLS directory of members, except for the zip code. I was able to use LDS Tools to find the missing addressees, but does anyone have any idea why this would happen?

Senior Member
Posts: 1265
Joined: Mon Jul 07, 2008 3:05 pm
Location: USA

Postby crislapi » Wed Jan 18, 2012 6:31 pm

Short of having 50-60 of your members deleting their addresses online at the same time, nope, but that's about par for the course.

Did you try requesting a membership refresh to see if that would fill the info back in?

Community Administrator
Posts: 27417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Jan 18, 2012 6:54 pm

Sounds like Address vanishing after member updates contact details. If someone did a mass update on the contact information, that could do it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Return to “Membership Help”

Who is online

Users browsing this forum: No registered users and 1 guest