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Death of non-member spouse

Posted: Thu Mar 16, 2017 10:19 am
by forresthickman
the spouse that passed away is NOT shown as head of household (his wife who is the member shows as her the head of household).

when i try to bring his name up, it will only bring her name up. how do i go about removing his name now that he has passed away?

thank you

Re: Death of non-member spouse

Posted: Thu Mar 16, 2017 10:36 am
by eblood66
You need to terminate the marriage for the member with death as the reason for termination. In LCR find the member's profile, select the Family tab, click on the pencil icon to the right of the marriage information and then click the Change Marriage Status button.

Re: Death of non-member spouse

Posted: Thu Mar 16, 2017 12:09 pm
by forresthickman
Thank you very much