I have a situation where a clerk moved an individual into our ward, but we were contacted and told by the individual's mother that he has not moved and is still living with her.
When I go to move him out, there's a message that states "Moves in Progress," with a note underneath that says "Resume an in-progress address unknown move." Neither phrase is an active link.
Not sure how to proceed? I do know the clerk who moved this person in did not use a complete address.
Undo Move in/Moves in Progress
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misterfweem
- New Member
- Posts: 1
- Joined: Sun Feb 03, 2019 10:38 am
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scgallafent
- Church Employee
- Posts: 3025
- Joined: Mon Feb 09, 2009 4:55 pm
- Location: Riverton, Utah
Re: Undo Move in/Moves in Progress
The links you are seeing are for working on address unknown moves where you may have the member in a not-yet-ready-to-move state for a while. In your case, you need to do a regular move. Enter the member's name in the member lookup field and then follow the prompts.