The Windows login password on a computer shared by 2 wards has expired. You can go through the motions of changing the password however it asks for old password then new password. Once we do that it then gives an error that the username or password is wrong. We have tried everything including many tips from online.
Looking for ideas. There is no admin username and password on the machine. Only thing used on the computer is MLS.
Kevin
Can not change expired password - Windows.
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Re: Can not change expired password - Windows.
Assuming you're correctly using the old password, I'm wondering if it's rejecting your new password. Sometime machines are at up such that you can't reuse an old password.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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Re: Can not change expired password - Windows.
Tried several new passwords, and verified we were typing the old one correctly.
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Re: Can not change expired password - Windows.
I'll look at our machine the next time I'm at church. But you might want to follow the following:
There is most certainly a length requirement, but that could be most any number. Typically the lower limit is 8. I've heard of as high as 14.
- Passwords may not contain the Account Name or parts of the Full Name value.
- It must contain characters from 3 of the following groups:
- Upper case
- Lower case
- Numbers
- Special character ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/
There is most certainly a length requirement, but that could be most any number. Typically the lower limit is 8. I've heard of as high as 14.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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Re: Can not change expired password - Windows.
When all else fails, you may have to resort to the well-known Windows Sticky Keys Hack. It is rather complex, but I've done it several times when friends have forgotten their Windows passwords.
On our ward admin computer, we have several Windows accounts, so one account can be used to reset the password on another account:
On our ward admin computer, we have several Windows accounts, so one account can be used to reset the password on another account:
- Ward admin account
- Stake admin (STS) account
- My personal account (as ward clerk)
Dana Repouille, Plattsmouth, Nebraska