Windows 7 check for updates fails

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
Jacob.Turley
New Member
Posts: 2
Joined: Tue Aug 15, 2017 11:37 am

Windows 7 check for updates fails

Postby Jacob.Turley » Wed Apr 24, 2019 4:37 pm

Hey everyone!

I’m the STS for my stake and I have a computer that says it needs a windows update(last update was April of 2014). However, when I click the “check for updates” it just displays an error message and code “80072F8F”. I’ve tried all the google solutions and nothing seems to be working... anybody else run into this or have any ideas?
Sfc scannow returns good and sophos doesn’t sense any problems.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Windows 7 check for updates fails

Postby russellhltn » Wed Apr 24, 2019 4:58 pm

The first thing I'd do is check the build date of the machine. FM is supposed to be replacing computers on a 5 year cycle. A machine that's still running WIn7 could well be beyond that. If it's broken and insecure, all the more reason to replace it.

Computer Replacement Cycle.
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Jacob.Turley
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Posts: 2
Joined: Tue Aug 15, 2017 11:37 am

Re: Windows 7 check for updates fails

Postby Jacob.Turley » Sun May 12, 2019 9:03 am

Yeah I had checked the bios date and it was April 2015, so technically a year more...

russellhltn
Community Administrator
Posts: 26677
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Windows 7 check for updates fails

Postby russellhltn » Sun May 12, 2019 10:37 am

Jacob.Turley wrote:Yeah I had checked the bios date and it was April 2015, so technically a year more...

Which date did you check? The BIOS itself could have been updated since the computer was built. That's why I look for the serial number sticker. The build date is usually there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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