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Setup Computer

Posted: Sun Dec 20, 2020 8:55 am
by Amailei37
I need assistance with our Stake Office computer. When I go to open a browser, it says when troubleshooting, the problem detected is the network cable is not properly plugged in or may be broken.

Re: Setup Computer

Posted: Sun Dec 20, 2020 11:55 am
by russellhltn
Contact your STS. It sounds like a local network issue.

Re: Setup Computer

Posted: Tue Dec 22, 2020 10:25 pm
by Amailei37
Hi Russell, we don't have a STS. I'm a newly called Stake Clerk.

Re: Setup Computer

Posted: Wed Dec 23, 2020 12:24 am
by russellhltn
Amailei37 wrote:Hi Russell, we don't have a STS. I'm a newly called Stake Clerk.

As indicated in the other post, no one will step in and do that job. It might be as simple as needing to reboot the modem or firewall. But you need someone with basic network knowledge.

Among the issues: Only an STS can activate a church Zoom license.

Re: Setup Computer

Posted: Wed Dec 23, 2020 1:14 pm
by lajackson
Amailei37 wrote:Hi Russell, we don't have a STS. I'm a newly called Stake Clerk.

Congratulations on your new calling. Technically, you are the STS until someone else is called by the stake. So identify your friends with computer understanding and experience, pray about them, and then ask the stake presidency to call one of them to assist you.

Re: Setup Computer

Posted: Wed Dec 23, 2020 3:15 pm
by russellhltn
lajackson wrote:Technically, you are the STS until someone else is called by the stake.

Probably, but I don't think you get all the electronic keys to the calling unless you actually hold the title.

lajackson wrote:So identify your friends with computer understanding and experience, pray about them, and then ask the stake presidency to call one of them to assist you.

He needs to be a Melchizedek Priesthood holder who is worthy to have a temple recommend. (General Handbook 33.3.3) The assistant STS can be female or a youth.

STS Duties outlined in General Handbook 33.3.3.2