REQUEST: Please put your clerk computers under management

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
bretbassett
Church Employee
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REQUEST: Please put your clerk computers under management

Postby bretbassett » Thu Aug 12, 2021 2:00 pm

Technology Specialists,
Malware is often proliferated via the Windows platform, especially the older operating systems (e.g Windows 7). Church headquarters is able to push out needed patches to clerk computers (Windows 10) if they are registered with MEM and have IBM Bigfix installed. it is important that all church are manageable by the church ICS team. It is easy to make your machines compliant by following the attached instructions. If any of your clerk computers are not compliant, please help keep church data safe by following these instructions.
Attachments
Adding Clerk Computers to Management System.pdf
(179.44 KiB) Downloaded 2259 times

russellhltn
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Re: REQUEST: Please put your clerk computers under management

Postby russellhltn » Thu Aug 12, 2021 2:20 pm

Bret, is there any way of telling if a system is already under management?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

mrbitsch
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Re: REQUEST: Please put your clerk computers under management

Postby mrbitsch » Fri Aug 13, 2021 2:30 pm

Second on russellhltn's question, and then add to that question: 6 of the 9 units in my stake are on the list of computers that need to be added, including the 3 computers I just replaced with new units from headquarters last year. I know those 3 computers are running IBM Bigfix since they were first setup, additionally one of the remaining 3 I was just looking at last week because the unit was having problems with their batch and happened to notice while I was debugging it that IBM Bigfix was running on it. So why would new PCs from headquarters not already be running IBM Bigfix, and if it's running but headquarters is still not reporting them in asset management, how do we fix that?

victorcuadros
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Re: REQUEST: Please put your clerk computers under management

Postby victorcuadros » Fri Aug 13, 2021 2:48 pm

Could you pass me the PDF in Spanish? (Please)

mfi9561
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Re: REQUEST: Please put your clerk computers under management

Postby mfi9561 » Fri Aug 13, 2021 3:12 pm

Our computers are located in the Draper Ut. department of corrections prison system. I'm not sure if you can push updates to them. What is your suggestion on how to proceed.

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Mikerowaved
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Re: REQUEST: Please put your clerk computers under management

Postby Mikerowaved » Fri Aug 13, 2021 6:21 pm

russellhltn wrote:Bret, is there any way of telling if a system is already under management?
I just got an email from MHT stating that 2 of our clerk PCs are not under church management with a link to this thread, so it looks like if you have non-compliant PCs, you'll be notified.
So we can better help you, please edit your Profile to include your general location.

tomyhuang
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Re: REQUEST: Please put your clerk computers under management

Postby tomyhuang » Sat Aug 14, 2021 2:15 am

How? Is there any instruction to put ward clerk computer under management?
And what is the management system?

The email I received did not tell me how, only this website url.

Thanks
Tomy

russellhltn
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Re: REQUEST: Please put your clerk computers under management

Postby russellhltn » Sat Aug 14, 2021 2:44 am

tomyhuang wrote:How? Is there any instruction to put ward clerk computer under management?
And what is the management system?

The email I received did not tell me how, only this website url.
Please see the attachment to the first post in this thread.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

oscardot
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Re: REQUEST: Please put your clerk computers under management

Postby oscardot » Mon Aug 16, 2021 7:44 am

Gracias

gbrady007
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Re: REQUEST: Please put your clerk computers under management

Postby gbrady007 » Mon Aug 16, 2021 9:20 am

Please put our computer under your umbrella


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