Send a message broken again

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dkarbuckle
Member
Posts: 56
Joined: Tue Aug 16, 2011 4:54 pm

Send a message broken again

Postby dkarbuckle » Wed Sep 08, 2021 4:30 pm

I've been having a problem with the "Send a Message" tool over the last couple of weeks. I tried just this a few minutes ago to see if this was still an issue and it is. I sent a short message to a small group and this worked. I then tried a larger group of around 50 recipients, and I never received the message even though I was in the list.

This is a great tool and I use this all of the time, and I wanted to find out when this will be fixed.

michaelabraham
New Member
Posts: 2
Joined: Wed Dec 31, 2014 12:27 am

Re: Send a message broken again

Postby michaelabraham » Wed Sep 08, 2021 10:15 pm

This weekend, one of my stake’s high councilors sent a message using “Send a Message” and he received a report via email at the end that all the emails sent to yahoo.com and aol.com addresses bounced. By any chance do you have a Yahoo or AOL email address? Is anyone else seeing this?

russellhltn
Community Administrator
Posts: 30968
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Send a message broken again

Postby russellhltn » Wed Sep 08, 2021 10:40 pm

michaelabraham wrote: Wed Sep 08, 2021 10:15 pm Is anyone else seeing this?
There's a long thread about it here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

dkarbuckle
Member
Posts: 56
Joined: Tue Aug 16, 2011 4:54 pm

Re: Send a message broken again

Postby dkarbuckle » Fri Sep 10, 2021 6:27 am

russellhltn wrote: Wed Sep 08, 2021 10:40 pm
michaelabraham wrote: Wed Sep 08, 2021 10:15 pm Is anyone else seeing this?
There's a long thread about it here.
Thanks for the information. I searched for this before posting anything, and somehow I missed this existing discussion. I see another discussion was started on this too...
viewtopic.php?f=112&t=39485&p=226245&hi ... ge#p226245


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