Do developers see the # of errors users get?

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
chriswoodut
Member
Posts: 345
Joined: Mon Jul 25, 2011 8:42 am
Location: Utah

Re: Do developers see the # of errors users get?

Postby chriswoodut » Sun Dec 08, 2019 11:55 am

I don't doubt it is complex.  I've managed a software team and have many years system and network administration experience, so I do understand.   I don't say that to claim some sort of authority but to communicate that I do get it. I've been that guy that gets the phone call in the middle of the night about a server problem. I've been the guy at work on Thanksgiving because it's not a holiday where the customer is in Europe.

I also know that when nobody says anything, that wheel isn't going to get any grease because something or somebody else that is more squeaky will get the admin/dev time. (Before someone tells me to us the feedback link, I do use it and it feels like a black hole.)

Whatever the driving issues are (complexity, schedule, design, capacity), the end goal of using the system is being compromised the past couple of months. In voicing concerns I'm not criticizing but trying to provide feedback so those with decision making ability hear and know what the user experience is. Or even if the developers on here see the grumblings and next time they are in a meeting they have some context to the user experience.

Don't get me wrong, I really like the functionality we're getting.  I do appreciate the efforts.  I see the potential of the tools and so when I'm trying to use them and I'm getting errors, I want to provide feedback.

chriswoodut
Member
Posts: 345
Joined: Mon Jul 25, 2011 8:42 am
Location: Utah

Re: Do developers see the # of errors users get?

Postby chriswoodut » Sun Jan 12, 2020 9:34 am

System is really bad today. Proxy errors.


Return to “General Clerk Discussions”

Who is online

Users browsing this forum: No registered users and 3 guests