fergie34 wrote:I don't think the problem is wiki, FAQ, Forums or any other format. I have been a clerk for some 4 years and I only found out about this forum last week on a fluke. I think if some kind of memo was sent to all the units we would see more usage. In the last week I have found answers to many things, not just for clerks. Information is a good thing only if people know how to find it.
Yes, a memo would be nice. We are working on getting approval to have this type of memo sent out.