Liahona Schedule not working

tian.hsi · Postby **tian.hsi** » Sun Apr 04, 2021 4:18 pm

Hi All,

I met a challenge to set up Liahona SSID schedule. It is strange that Liahona SSID will be disabled when I enable Liahona schedule function.
I did contact GSC through Servicenow, and they tried to resovle the issue. After I got the reply, issue resovled, Liahona SSID can be kept enable about few minutes while the schedule function turns on now.
After that, the SSID is disabled automatically.
What can I do to figure it out?

russellhltn · Postby **russellhltn** » Sun Apr 04, 2021 5:00 pm

What is the schedule set to and what time/date was this happening?

tian.hsi · Postby **tian.hsi** » Mon Apr 05, 2021 12:24 am

This is the schedule I set up

russellhltn · Postby **russellhltn** » Mon Apr 05, 2021 1:10 am

What time did you try and switch this on?

I'm wondering if they're miscalculating your time zone.

tian.hsi · Postby **tian.hsi** » Mon Apr 05, 2021 3:42 pm

russellhltn wrote:What is the schedule set to and what time/date was this happening?

The enclosed is the change log and the schedule. Interesting is that, now, it will be off-line on the schedule; however, it cannot be enabled automatically,

russellhltn · Postby **russellhltn** » Mon Apr 05, 2021 4:10 pm

The turn off at 6PM looks right, but not sure why it turned off at 7AM

I notice that you're in Taipei Standard Time (UTC+8), while much programing is done in Utah time (UTC-7 for standard time). Add them together, that's 15 hours. 7AM Taipei time is 10PM MDT which coincides with the turn-off time set for Sunday (as well as Tuesday).

tian.hsi · Postby **tian.hsi** » Mon Apr 05, 2021 5:30 pm

russellhltn wrote:The turn off at 6PM looks right, but not sure why it turned off at 7AM

I notice that you're in Taipei Standard Time (UTC+8), while much programing is done in Utah time (UTC-7 for standard time). Add them together, that's 15 hours. 7AM Taipei time is 10PM MDT which coincides with the turn-off time set for Sunday (as well as Tuesday).

I guess the time zone might be the key for the issue, but I cannot make sense for the correct time for the SSID off-line on Monday schedule.
It seems it won't be enabled on the schedule enabling time slot automatically.

I am keeping the schedule function on to check if it will be enabled on the Mountain time zone.

Thanks for the help, Russellhltn.

tian.hsi · Postby **tian.hsi** » Tue Apr 06, 2021 12:00 am

AHA, got it. The SSID is enabled at 2:00PM in Taipei time zone.
I will report this to GSC.

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