Phone number for support?

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
omagico
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Posts: 6
Joined: Fri Oct 30, 2015 2:44 pm

Phone number for support?

Postby omagico » Wed Dec 27, 2017 6:23 pm

I have a building that SLC put a discovery center in. Need a number to call to get it working again

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Phone number for support?

Postby aebrown » Fri Dec 29, 2017 5:43 am

omagico wrote:I have a building that SLC put a discovery center in. Need a number to call to get it working again
All FamilySearch-related questions go through FamilySearch support at 1-866-406-1830 (or if you're not in North America, you can go to the FamilySearch Contact Us page to look up the number for other countries).

lancemcrae
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Posts: 1
Joined: Mon Apr 20, 2020 7:41 am

email support

Postby lancemcrae » Mon Apr 20, 2020 7:49 am

I sent an email to all ward members showing them how to do family hisotry and indexing from there homes. I tried to attach 3 documents from my own computer and when I hit find where they are at, I found them on my computer and attached them to the general email. The attachments showed in 3 boxes above the box for attachments, and when I sent it, the attachments were completely garbled. It was showing the computer talk for each word. I really need to get these 3 attachments to our ward members Asap since they already have the email, but can't open the step by step processes on both family history and indexing. I need to know if there is something I can do on this end to fix the problem or be walked thru the process, perferably by voice.. Thank you

bettymattson
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Joined: Sat Oct 31, 2020 6:12 pm

Re: Phone number for support?

Postby bettymattson » Sat Oct 31, 2020 6:14 pm

I am having trouble using some parts of my LDS app. It is supported by Google and has a notice that I need updates, but I don't understand how to do it.

garyschwartz
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Joined: Fri Apr 23, 2021 10:35 am

Re: Phone number for support?

Postby garyschwartz » Fri Apr 23, 2021 10:42 am

I had a lady from Vineyard Utah call me needing to reset her password for indexing. She called me, Gary Schwartz asking for a phone number to call for help? I don't know where she got my number and why she called me but I'm trying to get her a phone number to call for some help. She is visiting family in Washington State.

My phone number is [removed]
Her name is [removed]...
Last edited by russellhltn on Fri Apr 23, 2021 12:36 pm, edited 1 time in total.
Reason: Removed personal information - this is a public forum

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Phone number for support?

Postby lajackson » Fri Apr 23, 2021 1:57 pm

garyschwartz wrote:I'm trying to get her a phone number to call for some help.
I would suggest that she call the FamilySearch customer service number.
866.406.1830


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