JamesAnderson wrote:Here then are the two issues.
1. Combining names when the order of the names was entered into a previous submission by mistake. This person had a hispanic husband who is long since deceased. He entered some things into PAF and sent them into one of the legacy databases where the records now sit, awaiting proper combining. Basically, it's like John Smith was entered Smith John, and she wanted to find some way of combining them so that others know this was the same person, John Smith rather than Smith John.
2. There was an excommunicated member in her line that had the work done for them after the individual involved died. Apparently it would not let her combine the record for some reason. If this isn't enough I'll be talking with this person tonight and I'll be able to get more on this particular issue.
I don't see enough information about issue 2 to have an understanding of what might have been wrong or what could be done as a workaround. I do know there are were some issues in the Feb-April beta (beta2, I think) that prevented combining of some records. I reported one such case, was instructed to combine the children and try again. (I would also make sure the parents and spouse(s) were combined, too.) In the regular beta, it never did let me combine the "Unknown name" wife with the named wife. I plan to revisit that case this afternoon in the special test of the "final data load".
Let me see if I understand issue 1: Is it the case that both records are in NFS, but the names are different enough that NFS is not finding them as possible duplicates? Is it also safe to assume that one of them is in your pedigree, with children listed? I would try a few things, and I think they would eventually allow the records to be combined. First, I would add another opinion to both records giving the exact same name.
Second, and probably more likely to succeed, I would use the "find a ..." links to connect _from_ the one not on your pedigree _to_ someone who is, preferably a child. I think that should turn on the "multiple parents" asterisk. I would use that to combine the records as a parent of the child you linked to. I'm fairly confident that should allow combining as individuals, and from there you're home free.
Third, I would use the "find a ..." links to connect _from_ someone who _is_ on your pedigree _to_ the record that needs to be brought into the fold. Between these three methods, I'm pretty confident you can bring the record into your pedigree and combine it up.