laurie1984 wrote:I cannot sign into my account.
Your ward/branch clerk is the local person who is best situated to help with this. Depending on the details of your situation with the two accounts, the best option may be to merge the accounts. The Global Service Center can do that, and your ward clerk can arrange contact with them to do whatever he cannot take care of locally.
If you ward clerk needs help taking care of it, please refer him to the "PLEASE READ FIRST" announcement post at the top of the Church Account forum: https://tech.churchofjesuschrist.org/fo ... 92&t=30383
Regarding posting personal information, please keep in mind that this forum is publicly visible. Posting personal information here can create risks if someone with non-helpful intent were to misuse the information.