Tech Forum

whats next step

dicksonkoke wrote:whats next step

Could you be more specific? What is your issue and what steps have you taken?

No se como canbiar mi fecha de nacimiento q esta mal

DaniloArias wrote: No se como canbiar mi fecha de nacimiento q esta mal

Google Translation: "I don't know how to change my date of birth, which is wrong"

Check with your clerk. He can check and make sure you're using the correct Membership Record Number. If the birth date is wrong on your record, he can update it.

Consulte con su secretario. Él puede verificar y asegurarse de que esté utilizando el número de registro de membresía correcto. Si la fecha de nacimiento es incorrecta en su registro, puede actualizarla.

je ne recois pas un code de validation pour active mon compte , telephone +2438[rest of phone number removed]

Unable to sign in after password reset

colleenirish68 wrote:Unable to sign in after password reset

At one time, it was reported that one of the Church apps kept a stored copy of the (old) password and would keep trying it periodically, which would keep the account locked out. I don't know whether that might still be a problem.

Otherwise, please go to the 'Church Account' subforum (where this thread resides) and try the suggestions in the 'Please Read First' announcement thread at the top of the subforum. Here's a link:

viewtopic.php?f=92&t=30383

If nothing else works, please contact your ward or branch clerk. If he can't solve it, he can connect you with the GSD, and they can fix anything that can be fixed.

I can’t sign in to my account so I can’t get my donation amount

Flem6 wrote:I can’t sign in to my account so I can’t get my donation amount

Did you try the suggestions in the 'Please read first' announcement thread/topic at the top of the Church Account forum? Here's a link: viewtopic.php?f=92&t=30383

Flem6 wrote:I can’t sign in to my account so I can’t get my donation amount

Have you tried the recommendations in the post just before yours?