Unable to log in

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
pierrefelipemessias
New Member
Posts: 1
Joined: Mon Jul 01, 2019 7:56 am

Unable to log in

Postby pierrefelipemessias » Mon Jul 01, 2019 8:00 am

Boa tarde, me chamo Pierre Messias, ala Campos dos Goytacazes,RJ, não estou conseguindo entrar com a minha senha e login nas minhas atribuicoes na ferramenta sud e nem no site da igreja a serem realizadas, está dando acesso negado. Obrigado

momsmi4
New Member
Posts: 2
Joined: Wed Jul 03, 2019 6:44 am

Re: Unable to log in

Postby momsmi4 » Wed Jul 03, 2019 6:48 am

I am unable to change password. It refuses to Change

momsmi4
New Member
Posts: 2
Joined: Wed Jul 03, 2019 6:44 am

Re: Unable to log in

Postby momsmi4 » Wed Jul 03, 2019 6:49 am

Why is this not in English?

lajackson
Community Moderators
Posts: 9628
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to log in

Postby lajackson » Wed Jul 03, 2019 7:28 am

momsmi4 wrote:Why is this not in English?

Because this is a worldwide church, members visit this forum in different languages. The message you see before yours is in Portuguese. If you speak that language, you are welcome to respond to the message and help the person who posted.

Missginny
New Member
Posts: 1
Joined: Sat Feb 16, 2019 10:20 pm

Re: Unable to log in

Postby Missginny » Mon Aug 05, 2019 8:31 am

I can never log OUT. HELP

thomasinekraus
New Member
Posts: 1
Joined: Thu Jan 24, 2019 9:51 am

Re: Unable to log in

Postby thomasinekraus » Wed Aug 07, 2019 10:58 am

I am unable to login it doesn't accept my record number my phone number or my name or password

russellhltn
Community Administrator
Posts: 29057
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to log in

Postby russellhltn » Wed Aug 07, 2019 1:47 pm

thomasinekraus wrote:I am unable to login it doesn't accept my record number my phone number or my name or password

And yet you're able to log in here using the single-signon with an account that was created in January.

I'm not seeing an email for you. That will prevent some systems like donation from working. I'd suggest going to https://settings.churchofjesuschrist.org and updating your email address.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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