Protection Training login issues
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- New Member
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- Joined: Thu Sep 05, 2019 11:16 am
Re: Protection Training login issues
Same thing. I cannot do the training and have it linked to my account. Bueller...Bueller....
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- New Member
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- Joined: Thu Sep 05, 2019 12:20 pm
Re: Protection Training login issues
Same thing is happening to me.
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- New Member
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- Joined: Thu Sep 05, 2019 12:49 pm
Re: Protection Training login issues
I'm having the same issue - someone please help!
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- New Member
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- Joined: Thu Sep 05, 2019 1:05 pm
Re: Protection Training login issues
same problem
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- New Member
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- Joined: Thu Sep 05, 2019 1:13 pm
Membership number not recognised
I’m trying to access the new safeguarding training in protectingchildren.churchofjesuschrist.org and it keeps asking me to update my account with my membership number. This is already present in my profile and I use this login to regularly order sacred clothing, the ordering of which requires the presence of a church membership number. Please advise as I want the training to be recorded so I only do this once. Many thanks. Rebekah
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- New Member
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- Joined: Thu Sep 05, 2019 1:39 pm
Re: Protection Training login issues
I'm also having the same issues. My membership # is in the system, I've verified that it's correct but it still won't recognize that it's in.
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- New Member
- Posts: 1
- Joined: Thu Sep 05, 2019 1:51 pm
Re: Protection Training login issues
I have the same issue of trying to link my MRN. On my account the MRN is correctly listed, and yet I cannot proceed with the training until it is 'updated'. Everything on my account is filled in and correct. I took the training (mid-week) without being recorded. How can I get the training recorded on my account. Is this an issue for the ward clerk?
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- New Member
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- Joined: Thu Sep 05, 2019 1:55 pm
Re: Protection Training login issues
We’re having this same problem.
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- New Member
- Posts: 1
- Joined: Thu Sep 05, 2019 1:55 pm
Re: Protection Training login issues
Im glad to see Im not the only having the same issue. Anyone received an answer yet?
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- New Member
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- Joined: Thu Sep 05, 2019 2:11 pm
Re: Protection Training login issues
I'm having the same problem too. I want it to be recorded, but it won't accept that my membership number is already connected.segkdowning wrote:My Church Account shows that it is linked with my MRN, but the training just keeps asking me to update it and won’t let me proceed unless I access the training without it being recorded. I did the training without it being recorded, hoping that there was a glitch, but it looks like it was not actually recorded. I tried doing it on my phone and then switched to a laptop. Neither my husband nor I can get it to recognize that our MRN is linked to our Church Account, so it won’t let us proceed past this screen. Our ward clerk doesn't know why.
Any ideas?