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Re: Protection Training login issues

Posted: Fri Sep 27, 2019 1:43 pm
by keithsmith22
Me 2

Took it the first day August 16, was logged in normally, my account shows my MRN #, my ward says I never completed....

Re: Protection Training login issues

Posted: Fri Sep 27, 2019 6:47 pm
by davesudweeks
keithsmith22 wrote:Me 2

Took it the first day August 16, was logged in normally, my account shows my MRN #, my ward says I never completed....

In our ward, those who took it the first day or two after it was released were not properly recorded. They ended up taking it again after the bugs were worked out (it only takes about 15 minutes). If you received an email stating you completed it, I think your ward clerk can forward that to the Service Center and they can add it to your record.

Re: Protection Training login issues

Posted: Mon Nov 02, 2020 12:41 am
by yespraveen
Dear president, my membership record number is [removed] and couldn't able to link to my account.

my account user Id: yespraveen

Re: Protection Training login issues

Posted: Mon Nov 02, 2020 7:29 pm
by russellhltn
yespraveen wrote:Dear president, my membership record number is [removed] and couldn't able to link to my account.

my account user Id: yespraveen

To add your MRN to your account, you need to go to https://account.churchofjesuschrist.org/

Select the Membership Tab.

If you get an error message, please read this post.