Can’t log in to the Tools app

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Can’t log in to the Tools app

Postby briannealise » Mon Jan 20, 2020 4:00 pm

I can’t log into my tools app. I’ve tried changing my password multiple times, I can log into the church website after but not the app. How can I fix this?

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Re: Can’t log in to the Tools app

Postby jdlessley » Mon Jan 20, 2020 6:59 pm

What is mobile device operating system and version? What version of Member Tools do you have installed?
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Have you tried finding your answer on the Help Center?

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