Page 1 of 1

2FA default to auth app instead of sms?

Posted: Thu Jul 23, 2020 9:47 am
by cookdoug
It appears if I have both my mobile number and google Authenticator app set up for 2fa the site defaults to sms. Can I set my account to default to google Authenticator without deleting my mobile number?

Thanks!

Re: 2FA default to auth app instead of sms?

Posted: Thu Jul 23, 2020 9:55 am
by nmecantwin73
cookdoug wrote:...Can I set my account to default to google Authenticator without deleting my mobile number?

Yes, when presented with the box to input the SMS code, look for the drop-down arrow next to the Okta logo. Here you can select which 2FA/MFA option you want as your default.
Okta MFA.png
Okta MFA.png (18.56 KiB) Viewed 136 times

Re: 2FA default to auth app instead of sms?

Posted: Thu Jul 23, 2020 9:57 am
by cookdoug
Great! Thanks for the info.