syncing

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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janjhansen
New Member
Posts: 1
Joined: Tue Nov 24, 2020 2:13 pm

syncing

#1

Post by janjhansen »

On my I pad and cell phone my username and passwords are accepted, but when they start to sync it never completes the process. I have deleted the app, got new ones, changed my password and still no luck. Hope you can help me
Jan Hansen
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jdlessley
Community Moderators
Posts: 9912
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: syncing

#2

Post by jdlessley »

Your issue is most likely not a Church Account issue but rather an app or service/server issue. To what app are you referring? There are other threads in the iPhone/iPad Member Tools forum that discuss sync issues. There are also threads in the iPhone/iPad Gospel Library forum that discuss download issues as well as syncing issues. Could one of those threads be what your issue is about?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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