That is the help desk number for Family History. LDS Accounts are also used to sign in to the Family History site, so they are familiar with them.ErekLoosli wrote:I appreciated the post from KenRichins which included the phone number (866-406-1830) at which one can receive assistance to resolve this type of concern.
The Global Service Center can fully manage LDS Accounts. It is often helpful to merge accounts when donations have been made using two different LDS Accounts, and the GSC can do that merge. They can also delete a second no longer needed account if that is the more appropriate thing to do. A ward clerk should be able to get you in touch with the GSC when needed.