Gospel library Greyed out

Discuss ideas and suggestions around the Church website.
patrickj69
New Member
Posts: 1
Joined: Mon Jun 08, 2020 1:35 pm

Gospel library Greyed out

Postby patrickj69 » Mon Jun 08, 2020 1:39 pm

I'm using a Mac computer and when I go to the media section of LDS.Org all the boxes are greyed out and won't allow be to click on any videos. I can click and watch videos on the main page but not in the library. I've messed around with my systems preferences by can't find a way to make it work. any help appreciated.

Brother Patrick

russellhltn
Community Administrator
Posts: 28407
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Gospel library Greyed out

Postby russellhltn » Mon Jun 08, 2020 2:29 pm

What browser are you using? I'd suggest something that uses the Chrome engine (such as Chrome or Brave).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

User avatar
sbradshaw
Senior Member
Posts: 4887
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Gospel library Greyed out

Postby sbradshaw » Thu Jun 11, 2020 2:52 pm

If you right-click (or control-click) on them, do you see an option to open them in a new window or tab? Sometimes I've seen unresponsive links on JavaScript-heavy sites, and sometimes you can get around that with the context menu.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


Return to “Main Church Website”

Who is online

Users browsing this forum: No registered users and 0 guests