Scripture marking not working

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
kspickard
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Joined: Fri Feb 08, 2013 12:35 am
Location: El Cajon, CA

Re: Scripture marking not working

#11

Post by kspickard »

I can confirm that Notes and Journal functionality is now working. Thanks for getting the issue escalated.

Is this the preferred method for reporting issues?
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MayaML
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Joined: Mon Sep 15, 2008 1:05 am
Location: Norway
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Re: Scripture marking not working

#12

Post by MayaML »

Yes now it is working for me too! Thanks!
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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Scripture marking not working

#13

Post by aebrown »

kspickard wrote:I can confirm that Notes and Journal functionality is now working. Thanks for getting the issue escalated.
Thanks for confirming that.
kspickard wrote:Is this the preferred method for reporting issues?
You're welcome and encouraged to discuss issues here, but the official method for reporting issues on LDS.org is the Submit Feedback link. See the topic Reporting issues for more details.
mevans
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Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: Scripture marking not working

#14

Post by mevans »

It's working for me now.
bheaton1
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Joined: Thu Feb 07, 2013 8:18 am

Re: Scripture marking not working

#15

Post by bheaton1 »

Scripture highlighting is working again for me now, and I was also able to sync my iphone successfully. These problems seem to come up periodically. There was once a period of a few days where some of my previous marks at the end of chapters were not showing up and I thought I had lost data, then a few days later it fixed itself. I'm glad I found this forum to be able to report these issues.
vickirinne
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Re: Scripture marking not working

#16

Post by vickirinne »

It is now all working for me. Thank you!
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ShellineSE
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Joined: Fri Nov 10, 2006 3:04 pm
Location: Utah

Re: Scripture marking not working

#17

Post by ShellineSE »

This issue was fixed last Friday and was the result of a software upgrade. We apologize for any inconvenience this may have caused our users and can assure you there was no loss of data.
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MayaML
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Re: Scripture marking not working

#18

Post by MayaML »

Thumbs up for the technicians!
mevans
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Location: California, USA

Re: Scripture marking not working

#19

Post by mevans »

Highlighting appears to be broken again :(

Is anyone else experiencing this problem?

I just tried on Safari Mac, Firefox Win, and Chrome Win and I can highlight, but it doesn't save. If I come back to the page, it isn't there.
vickirinne
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Joined: Thu Feb 07, 2013 12:53 pm

Re: Scripture marking not working

#20

Post by vickirinne »

Having the same problem again.
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