User failed to login
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- New Member
- Posts: 14
- Joined: Sat Jun 30, 2012 10:32 pm
User failed to login
I try to log in all user and there is a dialog box that says the password is expired and need to change, so i change the password but it was not successfully change, so i just cancel it out. But when i try to log in again the user is failing to access to MLS. Can any one tell me now? i need it to be settled now. pls
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- Community Administrator
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- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: User failed to login
You'll have to supply some detail. Are you having problems with the Windows login? Because I've never heard of a MLS password expiring.
And you are talking about MLS on the ward computer, not the things found on the website, right?
And you are talking about MLS on the ward computer, not the things found on the website, right?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 14
- Joined: Sat Jun 30, 2012 10:32 pm
Re: User failed to login
After the MLS update to ver 3.6 all users password requires to change. Yes, im referring to MLS software here in church computer.
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: User failed to login
If someone can log in as an administrator in MLS, then you should be able to reset the password.
If there is no administrator, then you'll probably have to wait until Monday and contact Local Unit Support.
If there is no administrator, then you'll probably have to wait until Monday and contact Local Unit Support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Community Moderators
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- Location: US
Re: User failed to login
MLS Finance users in countries that use electronic pay are required to change their passwords every six months. Since he did not change his password, he can no longer login.opawix wrote:I try to log in all user and there is a dialog box that says the password is expired and need to change, so i change the password but it was not successfully change, so i just cancel it out. But when i try to log in again the user is failing to access to MLS. Can any one tell me now? i need it to be settled now. pls
Another Administrator in MLS should go to the User page, select Edit for this member, and let him enter a new password so that he can use MLS again.
Of course, normally only the user himself should log in to an MLS account.