Database error! Can't Proceed Encoding Tithing Donations

Discussions around using and interfacing with the Church MLS program.
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lds_ivan
New Member
Posts: 3
Joined: Wed May 25, 2011 8:20 pm

Database error! Can't Proceed Encoding Tithing Donations

#1

Post by lds_ivan »

How can we resolve this problem of ours suddenly we can not make an entry for our tithing donations due to this error "A database error has occurred".

When I try to save tithing donations after my entry an error will popup. No entry is being save.

Please help me regarding my problem, we are not able to transmit lots of data.
russellhltn
Community Administrator
Posts: 32102
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Database error! Can't Proceed Encoding Tithing Donations

#2

Post by russellhltn »

In the case of a database problem, I recommend waiting until Local Unit Support is open. Unfortunately, that will not be until Tuesday, SLC time. And that means you'll have to do without MLS finances for this weekend.

Until then, I suggest you do a fixdisk on the local hard drive to make sure it's not a hardware problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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