MLS and LDS Tools

Discussions around using and interfacing with the Church MLS program.
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drcheney
New Member
Posts: 2
Joined: Sat Jul 26, 2014 3:19 pm

MLS and LDS Tools

#1

Post by drcheney »

We have a new member in our ward that is listed on LDS Tools but their records don't show up in MLS. We have done several send/receive but it still isn't there. Any advice?
russellhltn
Community Administrator
Posts: 31987
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MLS and LDS Tools

#2

Post by russellhltn »

First, I'd check on-line. LDS Tools only updates when you sync and they might have disappeared after your last sync.

On MLS, you can do a unit refresh.

Is this "member" a non-member spouse? They can play by different rules depending on where you're looking.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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