Records not appearing in MLS

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mjgainer
New Member
Posts: 9
Joined: Sun Sep 27, 2009 11:50 am
Location: Utah, USA

Records not appearing in MLS

#1

Post by mjgainer »

We have a family in our ward whose records appear on lds.org in our Ward directory but they are not showing up in MLS. We have done multiple send/receive changes. When I check their records in the Leader and Clerk Resources, it clearly shows they that are still assigned to our ward. I can't figure out why their records are showing up in MLS. Any ideas? Thanks!
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eblood66
Senior Member
Posts: 3708
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Records not appearing in MLS

#2

Post by eblood66 »

mjgainer wrote:We have a family in our ward whose records appear on lds.org in our Ward directory but they are not showing up in MLS. We have done multiple send/receive changes. When I check their records in the Leader and Clerk Resources, it clearly shows they that are still assigned to our ward. I can't figure out why their records are showing up in MLS. Any ideas? Thanks!
Try doing a unit data refresh.
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