My name is Siyanda, I have been recently called as a Stake Technologist in the Durban South Africa Stake.
In one of the wards they are having a problem reporting their tithing, well let me say they are able to key in the donation slips but when it comes to authorization only the bishops account is available
Please help
Reporting Tithing on mls
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Reporting Tithing on mls
The counselors and clerks need to be in LCR in standard positions related to their callings. And in MLS, they need to have Finance privileges. If either of these two are missing, a counselor or clerk will not be able to authorize a donations batch.sgkhanyile wrote:they are able to key in the donation slips but when it comes to authorization only the bishops account is available
-
- New Member
- Posts: 2
- Joined: Sun Apr 26, 2015 1:00 am
Re: Reporting Tithing on mls
Both have the clerk and the counselors have this privileges under their profiles,
Last edited by jdlessley on Mon Jul 20, 2015 11:07 am, edited 1 time in total.
Reason: attachment showed privacy data and was removed
Reason: attachment showed privacy data and was removed
-
- Community Moderators
- Posts: 9858
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Reporting Tithing on mls
Another thing to check is to make sure the counselors have standard positions and not custom positions. This can be checked either in CDOL, where a custom position appears in orange font while standard positions are in black font, or in Leader and Clerk Resources (LCR), where the custom position will have an asterisk (*) in front of the position title.
There also may be a disconnect between MLS and CDOL where MLS does not reflect what is in CDOL. In this case try a unit data refresh to get MLS and CDOL synchronized.
There also may be a disconnect between MLS and CDOL where MLS does not reflect what is in CDOL. In this case try a unit data refresh to get MLS and CDOL synchronized.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
- sbradshaw
- Community Moderators
- Posts: 6245
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: Reporting Tithing on mls
You could try deleting the MLS user account that's not working and add it from scratch. Instructions for adding a user account in MLS are here:
https://www.lds.org/help/support/mls-us ... s?lang=eng
https://www.lds.org/help/support/mls-us ... s?lang=eng
Samuel Bradshaw • If you desire to serve God, you are called to the work.
-
- New Member
- Posts: 17
- Joined: Mon Nov 15, 2010 8:42 am
- Location: Hilliard, OH, USA
Re: Reporting Tithing on mls
You might also check to make sure that the Stake has them listed in those positions. I have found over the years that it doesn't matter what position you list them in at the Ward level, the Stake has to have them listed in the correct position for them to have proper privileges.
- sbradshaw
- Community Moderators
- Posts: 6245
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: Reporting Tithing on mls
The only ward calling that the stake is able to enter is that of Bishop.
Samuel Bradshaw • If you desire to serve God, you are called to the work.