Building Scheduler Contact not showing on locations

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Building Scheduler Contact not showing on locations

#1

Post by ZundelMJ »

Our stake has 3 buildings. Today I discovered that none are showing the building scheduler contact. Where the name should be listed, only a "-" (dash) is displayed.

I have tried with IE, Safari, Firefox, and Chrome. When I edit the location, I can see that a building scheduler has been assigned.

Anyone else see this problem?
russellhltn
Community Administrator
Posts: 31304
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#2

Post by russellhltn »

We had a recent problem where all building schedulers were removed. You might want a stake admin to verify that they are still building schedulers in the calendar system (not MLS/LCR).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#3

Post by ZundelMJ »

I am the admin and that was the first thing that I checked. Interesting that when I added myself as a scheduler and left the original scheduler, there are now 2 dashes (one above the other) where the name should be showing. That seems to suggest the system is trying to display a name but instead is showing a dash.
russellhltn
Community Administrator
Posts: 31304
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#4

Post by russellhltn »

Where exactly are you looking to see the building scheduler?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#5

Post by ZundelMJ »

In the calendar, where you can see the events on the calendar, there are the locations listed on the left side. I can click on anyone of the locations (not placing the check in the check box but clicking on the location name itself) there is a dropdown that shows the address and the building scheduler. I have seen spotty results with handheld devices so I recommend you use a computer.
russellhltn
Community Administrator
Posts: 31304
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#6

Post by russellhltn »

OK, now I see it. I'm seeing the same thing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
CrockettDR
Church Employee
Church Employee
Posts: 184
Joined: Fri Feb 07, 2014 9:36 am

Re: Building Scheduler Contact not showing on locations

#7

Post by CrockettDR »

We should have a fix deployed for this issue, this week.
geekiemommie
Member
Posts: 90
Joined: Sun Dec 21, 2008 5:54 pm
Location: Arizona

Re: Building Scheduler Contact not showing on locations

#8

Post by geekiemommie »

I'm having the same issue! Is there another way to look them up while waiting for the fix to come out?

Thanks!

Here is a screenshot...
http://imgur.com/oPdSw9r
-brenda-
Ward Website Administrator, Building Scheduler, Visiting Teaching Supervisor, and Ward Texter :)
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#9

Post by ZundelMJ »

I can now see the building schedulers. Thank you for fixing the issue!
geekiemommie
Member
Posts: 90
Joined: Sun Dec 21, 2008 5:54 pm
Location: Arizona

Re: Building Scheduler Contact not showing on locations

#10

Post by geekiemommie »

Yay, thanks so much!!!
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