Can't donate online

[SparkyMartin]

Yes, she does (have an e-mail address associated with her account). I sent a follow-up posting regarding this but I don't see it on this thread. Not sure what happened to it. We tried a different browser and it worked fine so I think we might have a cookie issue with the browser that's not working. I haven't looked into it further, though.

Is she at least 13 years old?

[sasgrw]

Is she at least 13 years old?

Yes

[Spencecluff2]

I have added my account twice but I receive a notice saying that my account can't be located. Can anyone help me with this issue?

[russellhltn]

I have added my account twice but I receive a notice saying that my account can't be located. Can anyone help me with this issue?

What do you mean by "added"? If you mean create a LDS Account, you might need to wait a hour or so before it's usable everywhere.

[Bluebird45]

My husband wants to get his own LDS Account so he can do our donations in his name. However, he's declined each time he tries to register because he's "already registered." Apparently he's linked to MY account. I want our accounts to be separate where we each have our own account. How can we get this done?

[sasgrw]

Do you have separate email addresses?

[Bluebird45]

Yes we do.

[russellhltn]

My husband wants to get his own LDS Account so he can do our donations in his name. However, he's declined each time he tries to register because he's "already registered." Apparently he's linked to MY account.

I'd suggest going to ldsaccount.lds.org and checking the MRN on your account. It's possible you're using his MRN and that's why he can't create a member account.

[Bluebird45]

Thanks. We'll look into that.

[Bluebird45]

Checked my membership and registration info. My account is in my name with my email address. My husband has his own email address, but I still can't register him using his membership number. A puzzle.