Other:Missionary Mobile Device

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rolsenlds
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Posts: 2
Joined: Thu Oct 22, 2015 4:31 pm

Other:Missionary Mobile Device

#1

Post by rolsenlds »

Trying to credit a payment for Missionary Mobile Device for a specific missionary, but his name is grayed out in the MLS under the categories menu. I have two that are that way. I can't add his name/account, probably because it already exists. Not sure what to do...HELP!?
rolsenlds
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Posts: 2
Joined: Thu Oct 22, 2015 4:31 pm

Re: Other:Missionary Mobile Device

#2

Post by rolsenlds »

Oh, and it won't let me click the active box.
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Other:Missionary Mobile Device

#3

Post by lajackson »

These particular accounts are added and removed by Church headquarters. Local Unit Support should be able to help you resolve the issue.
bayless
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Joined: Mon Oct 15, 2012 7:56 am

Re: Other:Missionary Mobile Device

#4

Post by bayless »

A missionary recently returned with his (fully paid) MMD and it won't work. His mission office told him he has to pay an activation fee of $81 to the local ward. There is no account set up for this payment. What does a Ward Finance Clerk need to do?
lajackson
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Re: Other:Missionary Mobile Device

#5

Post by lajackson »

bayless wrote:A missionary recently returned with his (fully paid) MMD and it won't work. His mission office told him he has to pay an activation fee of $81 to the local ward. There is no account set up for this payment. What does a Ward Finance Clerk need to do?
I would call the Global Service Center and ask is this is correct. There is a process a missionary follows when he returns from his mission to remove the Church restrictions and fully activate his mobile device. I have not heard that an activation fee was involved.
bballrob
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Joined: Wed Sep 14, 2011 7:20 am
Location: The Great White North

Re: Other:Missionary Mobile Device

#6

Post by bballrob »

I have a son who recently returned from his mission with an iPad. The first time he logged into a wifi connection, everything, including his remarks he had prepared for his talk in sacrament meeting, was wiped. The device is now his for use as normal. No activation fee required.
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