ipad locked to LDS account

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arnica5
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Joined: Mon Nov 16, 2015 4:19 am

ipad locked to LDS account

#1

Post by arnica5 »

hello there!

I recently bought an ipad mini and its locked to LDS Church.
Can anyone direct me to the right people that administrate the configuration that will help me unlock this?
Im based in Dublin Ireland.

Thanks for reading!
Niona
chaleneanderson
Church Employee
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Joined: Mon Nov 16, 2015 7:55 pm

Re: ipad locked to LDS account

#2

Post by chaleneanderson »

What is the serial number please. I will check.
mwjohnson
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Re: ipad locked to LDS account

#3

Post by mwjohnson »

A member in my ward had his son return from his mission and they bought the iPad through the ward, but it still needs to be unlocked. Is there a reference guide or instructions on how to pay that fee and who to pay it to? I'm not sure what the process is for missionaries that return with an iPad and processing payment through MLS. I am the Ward Clerk, so I'm trying to figure out how to facilitate this with this missionary and for future missionaries that come home.
dwilasnd
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Joined: Sun Dec 01, 2013 12:03 pm

Re: ipad locked to LDS account

#4

Post by dwilasnd »

I am also interested...
nancyroseb
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Joined: Thu Dec 10, 2015 11:45 pm

Re: ipad locked to LDS account

#5

Post by nancyroseb »

I returned from my mission a month ago and my iPad also still needs to be unlocked. How do i contact someone to fix this?
bayless
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Joined: Mon Oct 15, 2012 7:56 am

Re: ipad locked to LDS account

#6

Post by bayless »

A returned missionary and I went through all the phone calls and steps recommended by various departments in headquarters. The solution ended up with taking it to the Apple Store where they reset the operating system. He didn't loose any documents or photos. This is the only thing that worked.
clbates
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Posts: 9
Joined: Tue Aug 05, 2014 4:53 pm

Re: ipad locked to LDS account

#7

Post by clbates »

Our son returned from his mission but misplaced the instructions he was provided to "unlock" it. A reset does not work. We need a phone number or something to resolve this issue.
lajackson
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Location: US

Re: ipad locked to LDS account

#8

Post by lajackson »

clbates wrote:Our son returned from his mission but misplaced the instructions he was provided to "unlock" it. A reset does not work. We need a phone number or something to resolve this issue.
Ask your ward clerk to help you contact the Global Service Center.
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TimRiker
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Re: ipad locked to LDS account

#9

Post by TimRiker »

Does anyone have more information on who to contact? I've gotten a few of these requests. I've been sending them to the Global Service Center. I don't know if anyone has gotten their iPad unlocked by contacting them. Any reports of success?

http://tech.lds.org/wiki/Global_Service_Center
jajohnso34
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Posts: 1
Joined: Wed Jun 21, 2017 5:07 pm

Re: ipad locked to LDS account

#10

Post by jajohnso34 »

hi,

my ipad is locked in the lds account and configuration. I believe i payed my fee to own it, if i didnt, i will. but i just want access so i can use it. how can i get the lock off and away from lds config, and use it for personal use?
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