Forgot email address, and can't log in
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Forgot email address, and can't log in
I have a member who forgot his email address, and he can't log in. This thread seemed closest to my problem. I am the branch clerk. How can he reset his account and start over? When he enters his membership number, it tells him it's already been set up, and he can't remember his old email address.
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Re: Forgot email address, and can't log in
Moderator note: This thread was split from the other thread since the topics are different.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
- sbradshaw
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Re: Forgot email address, and can't log in
Under "forgot my username" you can choose the membership record number recovery option, to recover the account that's attached to his membership record number.
Samuel Bradshaw • If you desire to serve God, you are called to the work.