Missionary email not working

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Missionary email not working

Postby DeeAQuinton » Tue Aug 30, 2016 2:09 pm

When we try to access pictures sent by email from our granddaughter on her mission we are transferred to 'sign up for an LDS account and then told we are not authorized for a 'my LDSmail account because we are not missionaries. What is going on? Why are electronics associated with the Church so user unfriendly?

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Re: Missionary email not working

Postby russellhltn » Tue Aug 30, 2016 2:23 pm

It sounds like she didn't send the photos, but a link to the photos in her account. She needs to make sure the links she sends is available to you.
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