reference download not working
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- New Member
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- Joined: Sun Aug 28, 2016 10:54 am
reference download not working
In the general conference talks, when you click on the reference and the download icon is next to the reference, it never downloads.
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- Member
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- Joined: Sun Feb 27, 2011 11:57 am
Re: reference download not working
Just to clarify, are you using a Windows 10 mobile, or a Window phone 8.1 smartphone? Also, are you using the Gospel Library or the Gospel Library Beta version? (Both are currently version 2.x) Can you attach a screen capture of what this looks like? My guess is that reference needs to be downloaded from within Gospel Library first.
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- Senior Member
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- Joined: Sun Mar 31, 2013 1:16 pm
Re: reference download not working
I'm not able to reproduce this issue. Is there a specific talk or session that you're encountering this problem? We've seen, for example, that the October 2007 conference is pretty much broken content, but that's not something we're able to fix as app developers. The internal content team will have to fix that particular issue.In the general conference talks, when you click on the reference and the download icon is next to the reference, it never downloads.
This shouldn't be an issue--if he's having this problem in the Windows app and it's not related to content, it'd be an app bug and something we need to look at fixing. Gospel Library for Windows' reference pane recognizes when a piece of content isn't downloaded and indicates as such with a downward-facing arrow. If you tap that content, it is supposed to download it for you (then remove the arrow). Tapping it again should then open the reference.My guess is that reference needs to be downloaded from within Gospel Library first.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10