No mobile number

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Sun Oct 23, 2016 8:10 am

No mobile number


Post by dallinsiebert »

This is my sons account I just set up. It asked for a mobile number and wouldn't accept mine again. He doesn't have one yet. So I put out home number not knowing it needed it for verification codes. I now cannot link the email to the account since it sent a text code to our home number which cannot take texts! Help!
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Joined: Tue Oct 25, 2016 5:01 pm

Re: No mobile number


Post by berg4680 »

Not 100% sure, but if you add your mobile number to your son's LDS contact information, you should then be able to use your mobile number to receive the verification code. In the email, there is probably a link or something you can click on to have resend the verification number, and there you should be able to change the phone number.
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