Problem logging in

Discussions around using and interfacing with the Church MLS program.
Post Reply
wade_ogrady
New Member
Posts: 2
Joined: Sun Jan 08, 2017 4:55 pm

Problem logging in

#1

Post by wade_ogrady »

I have attempted to log in over the past couple of days and have received error message (attached). Any urgent assistance would be greatly appreciated. Thanks
jdlessley
Community Moderators
Posts: 8878
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Problem logging in

#2

Post by jdlessley »

There is no image attached. Since you posted in the MLS Support forum I am guessing you have an MLS user account for your unit MLS - correct? Do others with MLS user accounts have a problem signing in? If others are having difficulty logging in then follow the procedures in Lost user names.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
russellhltn
Community Administrator
Posts: 31973
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Problem logging in

#3

Post by russellhltn »

If the problem is with MLS, keep in mind that the MLS program that runs on the ward computer uses a login completely different from your LDS Account login. Perhaps, no one set you up with a login?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
wade_ogrady
New Member
Posts: 2
Joined: Sun Jan 08, 2017 4:55 pm

Re: Problem logging in

#4

Post by wade_ogrady »

Attached error message in Word doc.

I had no issues logging in earlier in the week, but came back Sunday and this showed. Other Bishopric members didn't have any issues with their log in on Sunday.
Attachments
error.doc
(786.5 KiB) Downloaded 78 times
russellhltn
Community Administrator
Posts: 31973
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Problem logging in

#5

Post by russellhltn »

Your version looks quite out of date. I'd have the clerk download MLS and do a install overtop of the existing install.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “MLS Support, Help, and Feedback”