Configure New Clerk Computers?

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
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kreeve
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Re: Configure New Clerk Computers?

Postby kreeve » Sun Mar 19, 2017 6:04 pm

So a bishop called me tonight and told me there was a new computer in the clerks office (still in box) and it had been there for 3 weeks. Is it typical for the FM group to just drop them off and not alert us to the plan?
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lajackson
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Re: Configure New Clerk Computers?

Postby lajackson » Sun Mar 19, 2017 6:07 pm

kreeve wrote:Is it typical for the FM group to just drop them off and not alert us to the plan?

Apparently it is more typical now that you have reported the same thing that happens to us regularly.

But even though the FM group hasn't communicated for three weeks, neither has the bishop or his clerk. So I see a shared challenge there.
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russellhltn
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Re: Configure New Clerk Computers?

Postby russellhltn » Sun Mar 19, 2017 9:35 pm

kreeve wrote:Is it typical for the FM group to just drop them off and not alert us to the plan?

Depends on the FM group. Our stake changed FM groups. The old one let me know. The new one - not so much.
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russellhltn
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Re: Configure New Clerk Computers?

Postby russellhltn » Sun Mar 19, 2017 11:56 pm

kreeve wrote:So a bishop called me tonight and told me there was a new computer in the clerks office (still in box) and it had been there for 3 weeks. Is it typical for the FM group to just drop them off and not alert us to the plan?

I forgot to add, you might want to check and see if they even dropped it off at the right ward. Computers are not supposed to be replaced unless they are defective or 5 years old. You might want to look for a date code on the existing computer. My FM has dropped off computers at the wrong ward.
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johngw
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Re: Configure New Clerk Computers?

Postby johngw » Fri Feb 05, 2021 6:06 am

I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?
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russellhltn
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Re: Configure New Clerk Computers?

Postby russellhltn » Fri Feb 05, 2021 10:41 am

johngw wrote:I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?

I would follow the directions found here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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johnshaw
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Re: Configure New Clerk Computers?

Postby johnshaw » Fri Feb 05, 2021 1:51 pm

johngw wrote:I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?


If you have a failed clerk computer, contact your Stake Technology Specialist and/or your Stake Clerk. To get a new one they'll log a ticket to FM to get it fixed/replaced. The STS should be contacted to make sure it's really broken and then a new one will be sent.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
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