won't add membership number

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jsl19
New Member
Posts: 1
Joined: Sun Jul 15, 2018 11:42 am

won't add membership number

#1

Post by jsl19 »

my wife created an account but just a friend account i tried to add her membership # to create a full account so she can use lds tools
i get an error every time i try, says there is already an account. but i have no idea what it is or how to find it...
rmrichesjr
Community Moderators
Posts: 3118
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: won't add membership number

#2

Post by rmrichesjr »

There are solutions for fixing a duplicate account situation. Searching this forum (the LDS Account forum) for 'duplicate account' will likely find some helpful solutions.
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