Account Help
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- New Member
- Posts: 1
- Joined: Sat Jul 28, 2018 6:49 pm
Account Help
My name is Kory, and I have been having some trouble with my LDS account. I can Login just fine, but I can't access anything. I need to be able to access my ward directory, but when I click on it, it tells me access is denied. It tells me access denied with almost everything with LDS.org, except for the online store, and also, when I try to login to LDS tools, it says to either cancel, or update my account, but when I click on update my account, it doesn't do anything. I need some help accessing my ward directory, and updating my account on LDS tools. Thanks for helping.
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- Community Administrator
- Posts: 34513
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Account Help
Most likely, it's because your Membership Record Number (MRN) isn't on your account. You need to go to ldsaccount.lds.org and add it. Otherwise, the system considers you a non-member.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 1
- Joined: Sun Aug 05, 2018 7:54 am
Re: Account Help
I have a problem,i have an account and have my membership number but I can't get into it
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- Community Moderators
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- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Account Help
Where does the problem occur? Have you forgotten either the username or password? If so click on the "Forgot your username?" link or the "Forgot your password?" link on the sign on page and follow the prompts. You can also click the Help link on the sign on page to find your specific issue and follow the instructions there.wilhelminawarrington wrote:I have a problem,i have an account and have my membership number but I can't get into it
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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- New Member
- Posts: 1
- Joined: Thu Aug 09, 2018 6:35 am
Re: Cell Phone Number
My name is Ana Marie Arizmendi.
I received an e-mail that my cell phone [number removed] is no longer on my account.
Please leave the name number, because I have not had a change
I received an e-mail that my cell phone [number removed] is no longer on my account.
Please leave the name number, because I have not had a change
Last edited by russellhltn on Thu Aug 09, 2018 11:27 am, edited 1 time in total.
Reason: Removed phone number - this is a public forum
Reason: Removed phone number - this is a public forum