Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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My husband has an account but can't remember his login or password. We have tried to recover his account but keep being told the account cannot be recovered, yet it won't let us register for a new account. Where do we go from here?
If the message is that the account cannot be recovered using the MRN and birthdate, this usually means you will need to have the ward clerk help you get in contact with the Global Service Center.gramma2 wrote:We have tried to recover his account but keep being told the account cannot be recovered