Discussions about the Online Donation system.
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Postby Marypit1 » Wed Jun 26, 2019 11:55 pm

Is it possible to go back to BPay for tithing payments? The system as it is now takes so long to clear at the bank end and with BPay it was immediate. With taking so long it has affected my account by making it overdrawn, even though I have left money in there so that it wouldn't happen

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Re: Tithing

Postby lajackson » Thu Jun 27, 2019 9:04 am

Marypit1 wrote:Is it possible to go back to BPay for tithing payments?

I do not know. If it has not been too long since you used BPay, you might just try a small contribution and see if it works. If you no longer have the BPay payee set up at your bank, you will need to contact the Donations department for information on how to set it up again.

In the meantime, I would suggest you visit with your clerk or bishop and try to determine how the money is disappearing out of your bank account between the time you make the donation request and the time, usually two business days later, that the request from the Church for the ACH transfer arrives at the bank.

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Re: Tithing

Postby jdlessley » Thu Jun 27, 2019 9:21 am

What country are you in MaryPit1? We have heard of some lengthy online donations delays in Australia after the implementation of the program there. In the U.S. it generally only takes 3 business days. If you are in the U.S. and are experiencing more than the typical 3 days for the funds to be withdrawn from your bank then work with your clerk to contact church support.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

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