Unable to complete Youth Protection Training

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jhorning
New Member
Posts: 5
Joined: Wed Dec 28, 2016 5:18 pm

Unable to complete Youth Protection Training

#1

Post by jhorning »

When I click "Click here after updating your Church Account to complete the training", nothing happens. I don't have any popup blockers to my knowledge. What do you suggest?
russellhltn
Community Administrator
Posts: 31940
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to complete Youth Protection Training

#2

Post by russellhltn »

There's a number of people having problems with the training. I'd be patient until it's fixed. No timeline has been given, but I'm sure it's a high priority.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
arizonalife
New Member
Posts: 1
Joined: Thu Sep 05, 2019 11:15 pm

Re: Unable to complete Youth Protection Training

#3

Post by arizonalife »

same issue as well. Tried different browsers and on my phone.
MiWa365
New Member
Posts: 1
Joined: Fri Sep 06, 2019 8:42 am

Re: Unable to complete Youth Protection Training

#4

Post by MiWa365 »

Same thing. It would be nice if they could notify us when it is fixed.
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