Notes not functioning online right now

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
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lcoffey
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Joined: Thu Feb 20, 2020 10:27 am

Notes not functioning online right now

Postby lcoffey » Thu Apr 09, 2020 3:08 pm

Can't access Notes online. I can access via my app, but I prefer typing long notes on my computer. It's 4:00 MDT April 9 2020. Every time I click on the tab going from Study Tools to Notes, this is what's happening. Thanks.
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christopherst
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Joined: Fri Mar 02, 2012 2:17 am

Re: Notes not functioning online right now

Postby christopherst » Mon Apr 13, 2020 9:18 am

Its also very weird that there is a limit to the number of characters within notes and journals. Its hard to write a large journal entry when everything is crammed into a small space. There isnt even a counter for notes for one to see visually how many characters are left.
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mevans
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Posts: 1891
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Notes not functioning online right now

Postby mevans » Fri Apr 17, 2020 7:08 am

christopherst wrote:Its also very weird that there is a limit to the number of characters within notes and journals. Its hard to write a large journal entry when everything is crammed into a small space. There isnt even a counter for notes for one to see visually how many characters are left.


I've never run into this problem and some of my notes have a lot of text. What is happening when you encounter the issue? Do you get a save error, or does it just truncate your entry?
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