All our church webcasts were down this morning at 9 AM
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brad_p
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All our church webcasts were down this morning at 9 AM
This morning between 8:30- 9:05 AM (and possibly earlier than 8:30), nobody could connect to the RTMP servers. It was an immediate rejection, that the host name wasn't valid (we use OBS which told us). Even when I created another broadcast, I couldn't connect to that either. This affected 3 of our stake's sacrament meetings. Did anyone else face this issue? Do we know what went wrong?
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lajackson
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Re: All our church webcasts were down this morning at 9 AM
We connected for our 9:00 am sacrament meetings without any problem. Perhaps it was a server issue? US West 2 and US Central were fine this morning.bradpeterson@gmail.com wrote:This morning between 8:30- 9:05 AM (and possibly earlier than 8:30), nobody could connect to the RTMP servers.
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russellhltn
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Re: All our church webcasts were down this morning at 9 AM
Someone else reported that the staging didn't happen. That is, the server wasn't available until the event start time. Speculation is it was due to daylight saving change last night.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
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brad_p
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Re: All our church webcasts were down this morning at 9 AM
That may make sense. We saw the message change from something about "host not found" to a "can't connect" right at around 9 AM.russellhltn wrote:Someone else reported that the staging didn't happen. That is, the server wasn't available until the event start time. Speculation is it was due to daylight saving change last night.
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dkstanger
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Re: All our church webcasts were down this morning at 9 AM
Our 9 AM MST event worked fine.
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lajackson
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Re: All our church webcasts were down this morning at 9 AM
Last week (not today) we had over a dozen members try to tune in an hour late to their sacrament meetings. I think they may have been on the old transition schedule. After all, it has only been 13 years since the change. [smile]russellhltn wrote:Speculation is it was due to daylight saving change last night.
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drepouille
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Re: All our church webcasts were down this morning at 9 AM
Maybe they are running Windows XP or Vista?
Dana Repouille, Plattsmouth, Nebraska
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russellhltn
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Re: All our church webcasts were down this morning at 9 AM
To avoid problems with our webcasts. I opened and re-saved them. The result was new links. (sigh)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Mikerowaved
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Re: All our church webcasts were down this morning at 9 AM
Just so we're on the same page, are you referring to Mountain Time or somewhere else?bradpeterson@gmail.com wrote:This morning between 8:30- 9:05 AM (and possibly earlier than 8:30), nobody could connect to the RTMP servers.
So we can better help you, please edit your Profile to include your general location.
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brad_p
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Re: All our church webcasts were down this morning at 9 AM
Yes, MST. Servers were on US West.Mikerowaved wrote:Just so we're on the same page, are you referring to Mountain Time or somewhere else?bradpeterson@gmail.com wrote:This morning between 8:30- 9:05 AM (and possibly earlier than 8:30), nobody could connect to the RTMP servers.